Course curriculum

    1. Welcome

    1. Module 1 - Twelve Things Every CA Needs to Know

    2. 12 Thing Every CA Needs to Know QUIZ

    3. Module 2 - Day 0: New Patient Confirmation Call

    4. Day 0: New Patient Confirmation Call QUIZ

    5. Module 3 - Day 1: New Patient Initial Consultation

    6. Day 1: New Patient Initial Consultation QUIZ

    7. Module 4 - Day 2: Report of Findings Part 1

    8. Day 2: Report of Findings Part 1 QUIZ

    9. Module 5 - Day 2: Report of Findings Part 2

    10. Day 2: Report of Findings Part 2 QUIZ

    11. Module 6 - Day 3: Break in

    12. Day 3: Break in QUIZ

    13. Module 7 - Better Results Faster Workshops

    14. Better Results Faster Workshops QUIZ

    15. Module 8 - Spinal Screenings

    16. Spinal Screenings QUIZ

    17. Module 9 - Progress Exams/Reports, Major Reviews/Re-Reports

    18. Progress Exams/Reports, Major Reviews/Re-Reports QUIZ

    19. Module 10 - Scoreboards

    20. Scoreboards QUIZ

    1. How to book a New Patient

    2. How to Check in a Patient

    3. How to Add Credit to a Patients Account

    4. Types of Appointments & Paperwork Needed

    5. How & When to Send PEQ's

    6. How to do Mapping & Google Calendar

    7. Care Plans & Payment Options

    8. EPC Plans

    9. Scripts (NP, ROF, Break in, BRF, Confirmation calls)

    10. Scripts (Cancellations and Reschedules)

    11. 3 Strike Policy

    12. Cancellation Policy

    13. Why we don't do HICAP's & how to answer these questions

    14. How to Take Posture Photos

    15. CA Uniform

    16. Taking Payments on Square

    17. Changing Adjustments from $85 to $70

    18. Removing Price Overrides

    19. How to put through a Purchase in Jane

    20. Handover Emails

    21. Emailing Receipts

    22. Billing Reports (End of Day)

    23. How to Fill in Scoreboards

    24. Transferring Credit Between Patients

    25. Closing Procedures

    26. Setting up & Confirming BRF Workshops

About this course

  • Free
  • 47 lessons
  • 0 hours of video content

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